logo


Reviews

MS (Google Review November 2017)
On time, trustworthy and efficient installation of a new boiler
Anna Hughes (Google Review November 2017)
Can not thank Pride Plumbing enough for coming to my rescue. They were able to get someone out to replace the pump for my boiler within two hours of me contacting them. Excellent service. I will definitely be contacting them for my annual boiler service.
Vicky McClure (Twitter November 2017)
Rob Smith (Google Review November 2017)
Had a simple job to repair a toilet. The engineer was on time, was great to deal with, and did a great and efficient job at a reasonable price. Now getting a quote for some additional work on our radiators. Very pleased.
Thomas Wood (Google Review November 2017)
Amazed that as promised ETA was correct ,a very efficient pleasant and knowledgeable, Dan carried out the work a tribute to this company. As I have been let down by others with no apologies ,I will now spread the praise to others and am pleased I have found a honourable company

Tony Hill-White (Google Review October 2017)

We required a complicated and messy project to be completed on time and to budget, we could not have picked a better team! Professional from the outset providing quality in every aspect of their work from day one through to project completion.This company are a pleasure to work with, always turn up on time and leave the site clean at the end of every day. We have no hesitation in recommending Pride for all our heating, plumbing and bathroom installation requirements but also for providing service with a smile.

NP (Google Review October 2017)

Used Pride plumbing to install a new boiler. Great service and friendly staff. Would definitely use them again

Helen (Google Review October 2017)

Excellent and very helpful service and very well organised from start to finish. The skilled plumbers worked very hard and were careful, tidy and cleaned up at the end of each day. Our bathroom looks lovely! A repair was also carried out to our central heating system. I would highly recommend this company for both bathroom installations and plumbing works.

Joanne Norfolk (Google Review September 2017)
Would definitely recommend Pride plumbing, had a full central heating system put in, good hard working and friendly team , work carried out on time and to a high standard also went out of their way to minimise disruption in the house, would definitely use again.

Emma Allaway City Plumbing Derby (Google Review August 2017)e have worked hand in hand for some time now, and every customer I have spoke to Before, During and After the install We have only ever had positive comments to make. The team at Pride Plumbing are Friendly, Helpful and extremely Knowledgeable as well as very professional and through with every job they do. They are quick to respond to any query and always endeavour to respond the same day.
They have excellent customer service skills and would recommend to any of my Family and Friends.

Patrick Alderson (Google Review April 2017)

These guys know what they are doing; quick to respond & can recommend them.

Andre Carrondo (Google Review April 2017)

A professional, friendly and efficient service. No big commercial conversation, no pressure, just simple and sound.

Rachael Turner April 19th 2017
Can thoroughly recommend Pride Plumbing for gas fire and boiler service. I will definitely call on them again. Mark was really friendly and helpful. Great customer service!

Ruth Winterbottom April 18th 2017

A big thank you to Anthony, Dan and Josh for constant fantastic service from beginning to end of our new boiler installation. We thought we could wait till June for the replacement, but when the old boiler started leaking and messing about yet again, Dan and Josh came on Easter Saturday to install the new one!! They were delightful to have around, so courteous yet friendly, and left the place spotless after a full explanation of all the new controls. And the boiler is so much better than the old one ever was. Can’t recommend them highly enough and look forward to the annual service instead of dreading it. Thanks guys.

Veronica Benbow 11th April 2017
I bought the house from hell 12 months ago, the previous owners had left it in a mess with no instructions and left me very frustrated. Had several plumbers round, explaining the problems, telling me what could and couldn’t be done, claiming to have fixed the problems, claiming to have serviced the boiler…yet weekly the same problems would arise and were clearly not fixed. We were pretty much at the end of our tether and ready to move hoping we could sell without loosing too much money. Finally found Pride Plumbing. Mark, Dan and Anthony have basically saved my life, sounds a bit dramatic but dealing with daily problems with boiler, underfloor heating, water and towel rails is depressing and paying out time and time again to plumbers who hadn’t resolved the issue just adds to the feeling you’re helpless.
So these boys came along, worked tirelessly to find the faults, took time to deal with them, called to make sure things were going smoothly, they genuinely cared that the work they did was right for me. I can not thank them enough, they really have saved my sanity and made me feel positive about the house that I genuinely hated. If you live in The Derbs and you need an honest respectable plumber, you could not do better than Pride Plumbing, I would highly recommend. Thank you guys – quality outfit (really want to put kisses on here but even I recognise that’s a bit wrong for a review)

C Last (Google Review)

Excellent service from start to finish. Very professional, trustworthy, efficient and take great care with the quality of work. My bathroom looks stunning, very pleased, would definitely use them again.
Highly Recommend Pride Plumbing Services!! Great team!

 

Name: KATHLEEN GREEN

Was your initial call dealt with efficiently? Agree

How would you rate the member of our quote team? Above Average

Accuracy of quotation? Above Average

Clean and tidy? Yes

Standard of work? Above Average

Recommend to others? Yes

Comments: Very polite. New members of the team always introduced themselves on arrival. Thank you for an excellent service.

 

Sarah Marshall 18th October 2016

Fabulous service from Ant who came round to give us a boiler quote (which we will be taking up in the new year). Just had one of your lads out today to fix a leak in the lounge and he was just as professional. Won’t be going anywhere else for our plumbing needs now.

Customer Review – 28 July 2016

I want to say thanks for sorting this our for me.  The new taps are great and the young man who fitted them was very professional, friendly and cleaned up after the work was done.
I am delighted with your service as always.

Kind regards

Joan Suiter

Customer Review – 02 June 2016
We would like to say a big thank you for the excellent, top quality job you and your team have done for us. We are over the moon with our new bathroom, it looks stunning!
Dan and his team are a credit to your company and they were a pleasure to have in our home.  They were very hardworking, trustworthy, nothing was to much trouble and they left everywhere clean and tidy at the end of each day.
Thank you Anthony, for the help with making some decisions and the top quality products that you have provided for us.
The workmanship is excellent and I would recommend Pride Plumbing services to anyone.
kind regards
Kev and Carol

Lynn Lee (Google Review)

I would definitely recommend Pride Plumbing. They are efficient, totally professional, arrive on time, leave everywhere clean and tidy, no hidden costs and a very personable trusted team. March/April 2016

Customer Review – 18 May 2016

review-180516

Customer Satisfaction Questionnaire
Name: Deborah Stark
Was your initial call dealt with efficiently? Strongly Agree
How would you rate the member of our quote team? Excellent
Accuracy of quotation? Very High
Clean and tidy? Yes
Standard of work? Excellent
Recommend to others? Yes
Comments: Dan and Jack arrived at 8am as promised.  They took extra care to ensure that they kept any mess to the minimum and disposed of all waste.  The work was carried out to an excellent standard and was thoroughly checked before leaving.  They clean up before leaving and even took care when getting rid of water etc down the street drain.  i have used Pride Plumbing on several occasions and they have always provided an excellent service and I would recommend them to anyone.

Customer Satisfaction Questionnaire

Name: Kathy Berwick
Was your initial call dealt with efficiently? Strongly Agree
How would you rate the member of our quote team? Excellent
Accuracy of quotation? Above Average
Clean and tidy? Yes
Standard of work? Excellent
Recommend to others? Yes
Comments: Thank you for an excellent job, can’t fault pride plumbing for work done and service

Customer Satisfaction Questionnaire

Name: Mr Stephen Wood
Date : 27.10.15
Was your initial call dealt with efficiently? Strongly Agree
How would you rate the member of our quote team? Excellent
Accuracy of quotation? Very High
Clean and tidy? Yes
Standard of work? Excellent
Recommend to others? Yes

Customer Satisfaction Questionnaire

Name: Julie – 14.10.15
Was your initial call dealt with efficiently? Strongly Agree
How would you rate the member of our quote team? Excellent
Accuracy of quotation? Very High
Clean and tidy? Yes
Standard of work? Excellent
Recommend to others? Yes
Comments: Great company who provided an excellent service and very reasonable in price. Would definitely use Pride Plumbing again and recommend to anyone looking for the right service.

Customer Review

Name : Andy Leishman

Date : 01.10.15

Pride Plumbing are the 1st plumbers I’ve ever used – I found them to be helpful and professional, price seemed reasonable, and they will be the 1st people I call if I need any more plumbing work doing in future.

Best regards, Andy Leishman.

 

 

Customer Satisfaction Questionnaire

Name: Kevin Thompson – 12.06.15
Was your initial call dealt with efficiently? Strongly Agree
How would you rate the member of our quote team? Excellent
Accuracy of quotation? Average
Clean and tidy? Yes
Standard of work? Excellent
Recommend to others? Yes

Customer Satisfaction Questionnaire

Name: Lewis Thornley – 17.06.15
Was your initial call dealt with efficiently? Strongly Agree
How would you rate the member of our quote team? Excellent
Accuracy of quotation? Average
Clean and tidy? Yes
Standard of work? Excellent
Recommend to others? Yes
Comments: Fantastic service from start to finish. The installation team were very kind and friendly and kept me updated throughout. Nothing was too much trouble. Many thanks

 

 

Customer Satisfaction Questionnaire
Name: Cara Terrell-Morris – 4 May 2015
Was your initial call dealt with efficiently? Strongly Agree
How would you rate the member of our quote team? Excellent
Accuracy of quotation? Average
Clean and tidy? Yes
Standard of work? Excellent
Recommend to others? Yes
Comments: I would be grateful if you would be able to give us a quote for tiling our bathroom floor – we briefly talked about this at the time of the other work. Many thanks!

Which? Local – 13 April 2015
We used Pride Plumbing Services Ltd after seeing their recommendations on Which? Local. They got back to us very quickly with cost options based on a number of possibilities, all of which were good value. They went out of ther way to fit us in because we were desperate to move in to our new house. They arrived to do the work on a Saturday with a large team all of whom very pleasant and polite. They arrived precisely on time, did an excellent job and took great care to check all aspects of their work. Their worksmanship was excellent and they left the house tidier than it was when they arrived. We will not be using anyone else for our plumbing needs in the future. 10 out of 10!
5 out of 5

Customer Email
Name : Gail Nolan – 16 January 2015
Just a brief note to thank you – and especially Daniel – for the exemplary response to our request or help today.
Our boiler had stopped working but within minutes of contacting Pride Plumbing Services we were reassured that you would investigate and do everything feasible to resolve the problem.
Daniel from your team arrived mid morning.
By lunchtime everything was back up and running well.
Daniel is a great ambassador for Pride Plumbing – courteous, efficient, tidy and informative.
Thank you so much for such a fantastic service.
Best wishes,
Gail and Stephen Nolan

Customer Satisfaction Questionnaire
Name: Gill Reynolds – 15 January 2015
Was your initial call dealt with efficiently? Strongly Agree
How would you rate the member of our quote team? Excellent
Accuracy of quotation? Very High
Clean and tidy? Yes
Standard of work? Excellent
Recommend to others? Yes
Comments: Very happy with service and all staff met during three jobs.

Customer Satisfaction Questionnaire
Name: Bill Deeley – 14 January 2015

Was your initial call dealt with efficiently? Agree
How would you rate the member of our quote team? Above Average
Accuracy of quotation? Above Average
Clean and tidy? Yes
Standard of work? Excellent
Recommend to others? Yes

Customer Email – Attending a boiler breakdown on 09.12.14
Name: Steve Martin – 09 December 2014 11:32

Hi guys

We just wanted to say a massive thanks for the prompt and efficient service we have received here at CVM in Chesterfield, this last 24 hours. We have been really impressed, and the fact that it is all now working is testament to the professionalism of the team.

Many thanks!

Steve Martin
Operations Director

Customer Satisfaction Questionnaire
Name: Joanne Radford – 22 September 2014
Was your initial call dealt with efficiently? Strongly Agree
How would you rate the member of our quote team? Excellent
Accuracy of quotation? Above Average
Clean and tidy? Yes
Standard of work? Excellent
Recommend to others? Yes
Comments: Very happy with the service we received throughout the job. All members of staff were helpful, professional and a credit to the company.

Customer Satisfaction Questionnaire
Name: Paul Freeman – 26 August 14
Was your initial call dealt with efficiently? Strongly Agree
How would you rate the member of our quote team? Excellent
Accuracy of quotation? Very High
Clean and tidy? Yes
Standard of work? Excellent
Recommend to others? Yes
Comments: Very happy so far

Customer Satisfaction Questionnaire
Name: Jane Arnold – 26 August 14
Was your initial call dealt with efficiently? Strongly Agree
How would you rate the member of our quote team? Excellent
Accuracy of quotation? Above Average
Clean and tidy? Yes
Standard of work? Above Average
Recommend to others? Yes
Comments: A bit pricey but jobs well done

Customer Satisfaction Questionnaire
Paul Gosden – 14 May 2014
Was your initial call dealt with efficiently? Strongly Agree
How would you rate the member of our quote team? Excellent
Accuracy of quotation? Very High
Clean and tidy? Yes
Standard of work? Excellent
Recommend to others? Yes
Comments: Lovely new bathroom – excellent quality.

Customer Satisfaction Questionnaire
Andrew horrocks – 29 October 2013
Was your initial call dealt with efficiently? Strongly Agree
How would you rate the member of our quote team? Excellent
Accuracy of quotation? Very High
Clean and tidy? Yes
Standard of work? Excellent
Recommend to others? Yes
Comments: Very pleased with the work and the professionalism of the guys that carried out the work.

Customer Satisfaction Questionnaire
Abbey Distinctive Homes
Was your initial call dealt with efficiently? Strongly Agree
Accuracy of quotation? Very High
Clean and tidy? Yes
Standard of work? Excellent
Recommend to others? Yes
Comments: Its a pleasure to work with Anthony and Carrie always happy to help and support us they are a pleasure to work with.

Customer Satisfaction Questionnaire
Edward Harold Perfectt – 15 October 2013
Was your initial call dealt with efficiently? Strongly Agree
How would you rate the member of our quote team? Above Average
Accuracy of quotation? Very High
Clean and tidy? Yes
Standard of work? Excellent
Recommend to others? Yes
Comments: Very polite and super efficient workers.

John Warner note – September 2013
review-002

Mr & Mrs Willows note – August 2013
review-003

Sally Revill note – 28 June 2013
review-004

Mr Dickins Letter – 17 June 2013
review-005

Customer Satisfaction Questionnaire
Andy Hackett – 26 March 2013
Was your initial call dealt with efficiently? Strongly Agree
How would you rate the member of our quote team? Excellent
Accuracy of quotation? Very High
Clean and tidy? Yes
Standard of work? Excellent
Recommend to others? Yes

Customer Satisfaction Questionnaire
Bill Brett – 14 March 2013
Was your initial call dealt with efficiently? Agree
How would you rate the member of our quote team? Above Average
Accuracy of quotation? Above Average
Clean and tidy? Yes
Standard of work? Above Average
Recommend to others? Yes
No hesitation in recommending to others. Turned up on time and carried out what was agreed to.

Customer Satisfaction Questionnaire
Ray Pettit – 19 February 2013
Was your initial call dealt with efficiently? Strongly Agree
How would you rate the member of our quote team? Excellent
Accuracy of quotation? Very High
Clean and tidy? Yes
Standard of work? Excellent
Recommend to others? Yes
A very professional installation; nothing is too much trouble!

Customer Satisfaction Questionnaire
Sue Daniells – 5 September 2012
Was your initial call dealt with efficiently? Agree
How would you rate the member of our quote team? Above Average
Accuracy of quotation? Average
Clean and tidy? Yes
Standard of work? Excellent
Recommend to others? Yes
We were very pleased with the efficient, professional service, and the standard of follow-up care. we are very happy to recommend this company!

Email Review
3 September 2012
Dear Anthony and Mark

This is to thank you for the wonderful job you have just completed. The bathroom looks stunning and I would like to pass my thanks to Dan and his team for their hard work. They were a pleasure to have in the house, were cheerful, very hardworking and I was particularly impressed with how tidy they left the house at the end of each day. I felt completely confident leaving them to finish off one part of the job while we went on holiday and we returned to find the bathroom was finished and sparkling clean!

With best wishes
Yours sincerely

Margie D’Arcy